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Coastal Vacation Properties is the premire property management company in Southwest Florida; located at 19170 San Carlos Blvd., Fort Myers Beach, FL 33931. Coastal Vacation Properties specializes in Fort Myers Beach, Fort Myers, Cape Coral, & Bonita Springs areas luxury vacation rental property management. With over 70 years combined experience, we know what it takes to ensure that you and your family have a wonderful vacation you are not soon to forget. If you have any questions about the area, our rental locations. or about property management in Fort Myers Beach, please call 239-314-5691 or email info@coastalvacationproperties.net

 

Terms, Conditions and Payments:

When booking with Coastal Vacation Properties, no nonrefundable booking fee is charged. For reservations made more than 60 days before the arrival date, 50% of the total reservation cost is due at the time of booking. The remaining 50% is due 60 days prior to arrival. For reservations made within 60 days of the arrival date, the full reservation amount is due at the time of booking.
Please note, to qualify for a reservation, at least one member of the rental party must be 25 years of age or older and must be staying at the property for the full duration of the reservation.


The maximum occupancy, as shown on our website for each property is strictly enforced. Each rental property has specific occupancy limits and rules of conduct which must be strictly enforced. The number of adults, minors and pets that will occupy the rental property must be stated on the registration form. All occupants and guests will be required to register with us prior to arrival. Monthly rental rates may pertain to a full calendar month or to a 28-night stay. This is depending upon the property you are renting. If the property is a weekly rental property, then the monthly rates reflected are based on 28 nights. If it is a once per month rental then the monthly rate shown is for the full calendar month, with departure taking place on the last day of that calendar month.


Cancellations:
Bookings canceled at least 30 days before the start of the stay will receive a 100% refund
Bookings canceled at least 14 days before the start of the stay will receive 50% refund
Bookings canceled less than 14 days before the start of the stay aren't eligible for a refund. 

 

COVID 19 Cancellation Policy:

In the case of a lockdown in the state of Florida, or the state you will be traveling from, travel ban, mandatory 2-week quarantine, or any other state or federal mandates that do not allow you and your guest to travel to Florida, you will receive a FULL refund. This policy does not cover cancellation due to precautionary measures. It applies ONLY if there is a statewide or federal mandate enacted in Florida or the state you will be traveling from. This does not cover the contraction of Covid-19 or other illnesses. For full coverage on Covid-19 that would be covered under travel insurance but NOT through this policy.

 

Property:

All units are privately owned. The owner and Coastal Vacation Properties shall be held harmless from all claims or causes of actions arising from the rental of the unit by the guest. The owner and Coastal Vacation Properties are not responsible for any of the guest’s items lost or stolen. Coastal Vacation Properties shall not be liable for any personal or property damage by client from negligent or willful actions or admissions of client, client’s guests or invitees. Client will bring to Coastal Vacation Properties attention immediately any unsafe conditions they may encounter, so that we may correct them immediately. When signing our Short-Term Rental Contract, Client assumes all responsibility for personal liability while renting any of our properties. The client is aware there is no lifeguard on duty for homes with a pool and/or spa. Use of either is done so at the client’s discretion and sole responsibility.


Check-in:

Check-in time is after 4:00 p.m. Upon checking in, please check over everything in the house/condo upon your arrival. If you note any damage done to anything, any stains on furniture, linens, carpets, etc., please notify us immediately. If you do not, you will be held financially responsible for these things if we are not aware of them. Protect yourself, look everything over thoroughly, and if there is a problem call us.


Check-out:

Check-out time is 10:00 am.

  • The house/condo should be left in the same condition you found it upon your arrival. Please do not strip the beds. Towels should be left in a pile in the bathrooms where you found them.

  • Place all dirty dishes in the dishwasher and start the cycle.

  • Remove all items from the fridge and freezer and place in the outside garbage cans.

  • Remove any other food, magazines, glasses, or other items that you brought into the house to the garbage cans outside or take with you. Nothing that you brought into the house, of any nature, should be left behind.

  • Lock all sliding glass doors, windows and standard doors.

  • Turn off all lights.

  • Set the A/C to 78F.

  • Lock the front door and return the keys or gate wands to the office located at 19170 San Carlos Blvd., Fort Myers Beach, FL 3393. *If applicable*

Additional cleaning fees may apply if the above is not followed and will be deducted from your credit card on file. Each home is thoroughly cleaned between guests. If you’d like more frequent cleaning, additional housekeeping may be scheduled for an additional charge. Excessively littered and/or dirty conditions at checkout will result in extended housekeeping and charged to guest’s credit card on file.


Damage Protection Waiver:
Following completion of your reservation, whether booked directly through the Coastal Vacation Properties website, by phone, through VRBO, or through another online travel agency (OTA), guests are required to select one of the following damage protection options:

  • Refundable Security Deposit: A refundable security deposit in the amount specified for the reservation.
  • Non-Refundable Damage Protection Waiver: A non-refundable fee that provides coverage for eligible accidental and unintentional damage to the property or its contents, subject to the terms and applicable coverage limit of the waiver.

If your reservation is made through Airbnb, the Damage Protection Waiver is incorporated into the reservation and is included through the Airbnb booking process rather than being purchased separately.

Subject to the terms of this Agreement, the Damage Protection Waiver provides coverage for accidental and unintentional damage to the property or its contents caused by the registered Guest or members of the rental party, up to the applicable coverage limit.
The Damage Protection Waiver does not cover:

  • Intentional acts
  • Gross negligence
  • Theft
  • Missing items
  • Damage caused by pets or unauthorized animals
  • Smoking-related damage
  • Unauthorized parties or events
  • Damage caused by unregistered guests
  • Excessive cleaning
  • Plumbing blockages resulting from misuse

Violations of this Agreement- Any damage must be reported to Coastal Vacation Properties immediately upon discovery. Failure to promptly report accidental damage may result in denial of coverage under the Damage Protection Waiver.
If the premises appear dirty or damaged, or if anything is missing upon check-in, the Guest must notify Management immediately by email. Failure to report existing damage or missing items promptly may result in the Guest being held responsible for the condition.


Terms of Coverage:

• The plan takes effect upon check-in on the booked arrival date to a Coastal Vacation Properties unit.

• All coverage shall terminate upon normal check-out time of the Coastal Vacation Properties unit or the departure of the Covered Guest, whichever occurs first.


Dog Friendly Properties:

Only a few of our homes are dog friendly. Please inquire if you have any questions to which those are.

 

If dogs are allowed at a property, there are restrictions:

 

You must notify Coastal Vacation Properties that you are bring a pet while making your reservation. Size and breed will determine if they are allowed. If you are staying at a property that does allow dogs, there is a $150.00-$300.00 fee that will apply which is non-refundable. This does not cover any damage done by your dog, nor does the Damage Protection Fee that covers accidental breakage. Should you not report your dog, it will be treated as a stray and reported to the proper authorities. If not registered and we identify it as your dog, a non-refundable eviction is mandatory, with a minimum fee of $500.00 and $100.00/day that the guest had resided in the unit. The Fee is to ensure that a proper cleaning is done to the property upon the departure of the guest who has brought a dog into the home. The amount is a flat rate, and it is per dog. Any damages caused by the guest’s dog(s) to the property during the duration of the guest’s stay is the sole responsibility of the registered guest. There will be no refund whatsoever for any remaining time you might have at our rental, or additional fees that you might have. All fees will be taken directly from the credit card provided for the booking by the registered guest. These rules are for the health and safety of all guests.

 

ABSOLUTELY NO DOGS ALLOWED IN THE POOL


Smoking:

Smoking is not permitted in any property. If there is evidence of smoking anywhere inside of a property your credit card will be charged for smoke removal.


Swimming Pool, Pool Area and Spa:

Some of our pools are heated by electric and others by solar. Electric heated pools are maintained at 83F during the months of November to April. Spas (if Applicable) are maintained at a temperature of 100F November to April.

There is no guarantee as to the pool temperature. Use of the swimming pool is at your own risk. All guests assume the risks of use and waive the right to file suit against the owner or Coastal Vacation Properties for any loss, damage, injury or liability that should occur. No diving is ever allowed. The guest assumes all responsibility for themselves and anyone that they allow to be in the pool area. There is no lifeguard on duty. An adult must supervise children at all time! Only registered guests are allowed. No glass or breakable objects are allowed in the pool area. Area must be kept in a clean and proper order. Please insure that young children wear swim diapers. No balloons or small items should ever be used in the pool that could clog the filter or pipes.

Please obey rules and times of use that are posted at each pool. The pool is serviced regularly and has automatic cleaning and chlorinating systems. Please notify us immediately if there are any problems or concerns. The gates and pool cage doors are to be kept closed and secured at all times.


Quiet times:

Quiet times must be respected between the hours of 10:00 p.m. and 7:00 a.m. Please remember that noise carries very well close to water and that conversations are easily heard from balconies and pools. The neighbors have our emergency numbers and are asked to call us if there is a problem with our guests. Should continued, excessive noise persists, please be advised that your tenancy will be terminated immediately. Your cooperation in helping us maintain a friendly relation with the neighbors is greatly appreciated.


Town Quiet Hours:

Between the hours of 10:00 pm and 7:00 am guests and clients shall observe quiet hours. This means all outdoor activity, including swimming, shall be kept to a reasonable noise level that is nonintrusive and respectful of neighbors. Town of Fort Myers Beach Ordinance 96-24 sets limits on noise levels during quiet hours and these levels shall be obeyed by the client and all guests.

Turtle Season – May through October:

All beachfront properties, or properties with a direct view of the beach must adhere to strict lighting requirements during turtle nesting season. All renters are required to comply with these lighting restrictions by keeping beachfront drapes/blinds closed after sunset and before sunrise so as to not allow any interior lights out towards the beach. All exterior lights must remain approved turtle lights and not changed out to normal bulbs. Any fines levied by the Town as a result of Lessee’s negligence shall be payable by the Lessee.


Errors and Omissions

Every effort is made by Coastal Vacation Properties to ensure that all information is as accurate and complete as possible on every website that we maintain but is not guaranteed. Descriptions, conditions, rates and amenities listed are subject to change without notice. Coastal Vacation Properties are not responsible for any inadvertent errors or omissions or for recent changes by an owner to their property.


Property Suitability:

Review all property amenities, specifications and unique characteristics, including environmental conditions, to verify that the rental property has been selected will be suitable prior to your booking, as you will not be able to change rental properties upon your arrival.


Substitution:

Coastal Vacation Properties reserves the right to substitute comparable accommodations should your confirmed unit become unavailable due to unforeseen circumstances. However, we cannot guarantee the rental rate of the substituted property. Renter has the right to accept or refuse the substitution accommodations and new rental rate or to opt for a full refund of all deposits made on the original property.


Construction Disclaimer:
Coastal Vacation Properties manages individual rental units and is not responsible for any construction in neighboring units, surrounding areas, or on the beach. Following hurricanes Ian, Milton, and Helene, guests should anticipate ongoing construction throughout the island. This may include construction noise, nearby building projects, increased traffic, or beach restoration efforts. We want to ensure transparency—construction is beyond our control, and we will not be offering compensation or refunds due to these conditions. By booking, guests acknowledge and accept the possibility of construction-related impacts during their stay.
 

Properties Listed for Sale by the Owner:

Some of our properties are available for sale. We will make every effort to have any showings of the property around your arrival and departure; however, this is not always feasible. In the event a showing is requested by a realtor, we will contact you to arrange this with as much advance notice as possible. If you permit a showing, we in no way expect you to clean the property or “stage” it for a showing. The clients looking at the property realize you are on vacation and are only looking at the property not housekeeping.


Additional Condo Paperwork:

A very limited number of the condos we represent have additional condo association paperwork that must be completed prior to your stay. FAILURE TO SUBMIT THE APPLICATION IN THE WINDOW PROVIDED BY THE HOA, MAY RESULT IN DELAYS OR CANCELLATIONS OF YOUR STAY. PLEASE PLAN ACCORDINGLY.


Mandatory Evacuations:

Client and all guests staying in short-term rental units must comply with mandatory evacuations due to hurricanes and tropical storms as required by state and local laws. Refunds for any nights unused, due to mandatory evacuation, are up to the owner’s discretion.


SMS Terms of Service:

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Coastal Vacation Properties. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://coastalvacationproperties.net/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

 

SMS Terms of Service:

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Coastal Vacation Properties. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://coastalvacationproperties.net/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.